We love meeting new friends at The One!
Contact us Today…
Moving to Thailand is an exciting adventure, and we're thrilled to be your trusted partner every step of the way. The easiest and fastest way to reach us is through our live chat. Simply click the blue message icon at the bottom right of your screen to instantly connect with our friendly team. If we're offline, you can leave us a message, and we'll respond as soon as possible.
We genuinely love meeting new people and hearing your stories. Whether you're just starting to explore the idea of living in Thailand or you're ready to find your dream home, we're here to help.
Prefer to connect another way? You can also reach out through our social media channels — we're super responsive there too! We can't wait to meet you!
Got a quick question? Check out our FAQ section just below — it's packed with helpful info to get you started.
Frequently Asked Questions
Manage my VIP Club MembershipQ: How do I cancel my VIP Club Membership?
You can manage or cancel your VIP Club membership from the membership portal. If anything is unclear, message us and we will help you through it.
Q: What assistance does The One's Concierge Service provide for relocating to Thailand?
The concierge service helps with the practical pieces of relocating to Thailand, including neighbourhood guidance, property search support, banking, visas, insurance, services, and daily-life setup.
Q: How does the Concierge VIP Club membership work?
After joining, you are connected with a dedicated concierge who learns your situation and supports you through messaging, calls, and practical introductions depending on your membership level.
Q: What is the process for finding a short-term rental through The One?
We start with your rental preferences, shortlist suitable options, arrange viewings or video walkthroughs, help with negotiation, and guide you through the paperwork before move-in.
Q: Can I view properties remotely if I'm not currently in Thailand?
Yes. We can arrange remote viewings, video walkthroughs, local checks, and clear summaries so you can make decisions before arriving in Thailand.
Q: What additional services are offered to enhance my move-in experience?
We can help with move-in essentials such as groceries, services, local setup, appointments, and practical support so your first days in Thailand feel easier.
Q: How does The One assist foreigners in purchasing property in Thailand?
We help foreign buyers understand realistic ownership routes, shortlist suitable properties, coordinate inspections, and connect you with the right professional advice before you commit.
Q: What property ownership options are available for foreigners in Thailand?
Common routes include foreign-quota condominium ownership, lease structures, and carefully reviewed villa or land-related arrangements. The right route depends on the property and your situation, so legal advice is important.
Q: How does The One ensure the properties match my preferences?
We begin with your lifestyle, budget, preferred location, ownership route, and must-haves, then filter options against those details instead of pushing random listings.